Plans designed for different levels of support
Starter
Structured guidance, essential setup, and meaningful savings delivered in small, expert-led groups.
Best for: Families who want confidence and savings with guided support.
Join waitlistPremium
Personalized setup with hands-on support, campus-specific guidance, and direct access to experienced students.
Best for: Families who want hands-on help and a smoother first semester.
Join waitlistElite
White-glove arrival support with pre-arrival execution, comfort services, and lifestyle planning.
Best for: Families who want arrival logistics and comfort handled end-to-end.
Join waitlistBespoke
End-to-end coordination, priority access, and dedicated human support for total peace of mind.
Best for: Families who want maximum support with zero guesswork.
Join waitlist| Category | Starter | Premium | Elite | Bespoke |
|---|---|---|---|---|
| Concierge delivery model | Small group (≤5 families) | Private family group | Private family group | 24/7 private family group |
| Concierge calls included | 3 setup calls | 5 setup calls | Unlimited calls | Unlimited and priority |
| Dedicated success manager | Senior-level | |||
| Product specialist support | ||||
| Document organization and readiness | ||||
| Visa interview preparation (non-legal) | ||||
| Travel and flight planning guidance | ||||
| Bank account setup coordination | ||||
| SIM card setup | ||||
| Student health insurance guidance | ||||
| Travel medical insurance (pre-school) | - | |||
| Matched current-student support | - | Dedicated liaison | ||
| University-specific student group | - | |||
| Campus and local lifestyle guidance | - | |||
| U.S. delivery address (pre-arrival) | - | - | ||
| Dorm essentials ordering and delivery | - | - | ||
| Food support after arrival | - | - | 1 week | 1 week |
| Airport-to-dorm transportation | - | - | - | |
| Founder mentorship | - | - | 1 call | 3 calls |
| Priority response and escalation | - | - | - |
Airport transportation is available in select cities.
Pre-arrival delivery address and dorm delivery depend on university housing policies.
Travel medical insurance coverage is intended for the period before school coverage begins.
Join the Roam Concierge waitlist.
Roam Concierge is offered on a limited basis to ensure a high-quality experience. Joining the waitlist is free and does not commit you to a plan.