How Roam Concierge works
Join the waitlist
Share basic details. Each family is reviewed individually.
Personal onboarding
Meet your success manager. We confirm your timeline, university, and needs.
Guided setup and coordination
We help organize documents, activate essentials, and prepare for travel.
Arrival and ongoing support
From landing through your first weeks on campus, we stay involved.
Plans designed for different levels of support
Starter
Structured guidance, essential setup, and meaningful savings delivered in small, expert-led groups.
Best for: Families who want confidence and savings with guided support.
Join waitlistPremium
Personalized setup with hands-on support, campus-specific guidance, and direct access to experienced students.
Best for: Families who want hands-on help and a smoother first semester.
Join waitlistElite
White-glove arrival support with pre-arrival execution, comfort services, and lifestyle planning.
Best for: Families who want arrival logistics and comfort handled end-to-end.
Join waitlistBespoke
End-to-end coordination, priority access, and dedicated human support for total peace of mind.
Best for: Families who want maximum support with zero guesswork.
Join waitlist| Category | Starter | Premium | Elite | Bespoke |
|---|---|---|---|---|
| Concierge delivery model | Small group (≤5 families) | Private family group | Private family group | 24/7 private family group |
| Concierge calls included | 3 setup calls | 5 setup calls | Unlimited calls | Unlimited and priority |
| Dedicated success manager | Senior-level | |||
| Product specialist support | ||||
| Document organization and readiness | ||||
| Visa interview preparation (non-legal) | ||||
| Travel and flight planning guidance | ||||
| Bank account setup coordination | ||||
| SIM card setup | ||||
| Student health insurance guidance | ||||
| Travel medical insurance (pre-school) | - | |||
| Matched current-student support | - | Dedicated liaison | ||
| University-specific student group | - | |||
| Campus and local lifestyle guidance | - | |||
| U.S. delivery address (pre-arrival) | - | - | ||
| Dorm essentials ordering and delivery | - | - | ||
| Food support after arrival | - | - | 1 week | 1 week |
| Airport-to-dorm transportation | - | - | - | ✓ (select cities) |
| Founder mentorship | - | - | 1 call | 3 calls |
| Priority response and escalation | - | - | - |
Airport transportation is available in select cities.
Pre-arrival delivery address and dorm delivery depend on university housing policies.
Travel medical insurance coverage is intended for the period before school coverage begins.
Save up to $3800 in your first year.
Most international students save through insurance waivers, better banking options, discounted SIMs, tuition payment support, and smarter flight bookings, all coordinated through Roam Concierge.
| Category | Typical Savings |
|---|---|
| Insurance waivers | Up to $3,000 / year |
| SIM and mobile plans | ~$350 / year |
| Banking and fees | ~$150 / year |
| Tuition payments | ~$1,500 / year |
Actual savings vary by university and student profile.
Why families choose Roam
Roam supports international students across banking, insurance, and travel, reaching over 300,000 students every month. Roam Concierge brings this experience into a single, guided service for families who want more certainty and care.
Real human support, not automation.
Join the Roam Concierge waitlist.
Roam Concierge is offered on a limited basis to ensure a high-quality experience. Joining the waitlist is free and does not commit you to a plan.